ENGINEERED FOR CERTAINTY.

The Como Quality Assurance Protocol (QAP)

“The biggest risk in natural stone imports is the unexpected. At Como Tiles, we don’t rely on luck; we rely on data. We have engineered the ‘surprise’ out of the equation with a rigorous, 5-step auditing process that governs our product from the quarry to your warehouse. Here is how we guarantee consistency:”

Quality control specialist inspecting limestone slab for micro-fissures and structural integrity under Como Tiles Quality Assurance Protocol

01. SUBSTRATE AUDIT

We inspect the core, not just the surface. Before any limestone enters our production line, it undergoes a structural integrity scan. We strictly reject raw materials with micro-fissures, soft spots, or inconsistent density. If the canvas isn’t perfect, we don’t paint the art.

02. PRECISION MILLING & RE-CALIBRATION

Architectural precision for the Elementi Naturae Collection. We do not trust factory-standard calibration. Every tile is re-processed in our CNC facility to achieve a strict ±0.5mm thickness tolerance and perfect 90° squaring. This ensures seamless installation and razor-sharp grout lines for your projects.

 

CNC milling head re-calibrating limestone tile thickness with high-precision machining under Como Tiles Quality Assurance Protocol
Natural stone tiles dry-laid in production facility to verify color flow and texture consistency under Como Tiles Quality Assurance Protocol

3. THE DIGITAL DRY-LAY

Know what you are receiving before you open the box. We eliminate ‘unboxing disappointment.’ Finished tiles are dry-laid in our facility to verify color flow and texture consistency. You receive a high-resolution Digital Inspection Report(Video & Photo) for every batch. Nothing ships until you click “Approve.”

04. FORTRESS PACKAGING

Built to cross oceans. Broken stone is lost revenue. We use ISPM-15 compliant timber, high-density foam separators, and industrial-grade strapping. Our crates are engineered to withstand impact and vibration during international transit, ensuring your inventory arrives profit-ready.

 

ISPM-15 compliant wooden crates with foam-protected natural stone tiles prepared for international shipping under Como Tiles Quality Assurance Protocol

05. TOTAL TRACEABILITY

Every crate has an identity. Scan the unique QR code on any Como Tiles crate to instantly access its production history, origin data, and signed Quality Control documents. Total transparency at your fingertips.

 MORE THAN JUST STONE.

“We don’t just sell stone; we sell a seamless, risk-free supply chain protected by the Como QAP standard.”

Zero Surprise Icon

Zero Surprise

Data Driven Icon

Data Driven

US Standards

 

SEE THE QUALITY WITH YOUR OWN EYES.

Samples shipped from US stock within 24 hours.

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